Buyers Guide

Customer Service

Shipping

Contact

FAQ

Order Status

Teachers

Blog

0 items Total: $0.00

FAQ

Is there a shipping or tax charges?

No! Shipping is free for all guitar purchases within the 48 US mainland states, and there is no tax.
(Click here for more details, and for shipping charges to other locations).

What is your return policy?

The best in the industry! If you are not happy with your guitar for any reason we will pay for the return shipping and issue you a full refund within 60 days of purchase, so your purchase with us is virtually risk free.
(Click here for more details).

How come almost all your reviews are positive?

We check all of the products we sell for quality and try to provide accurate descriptions of them. We also have an unrivaled customer satisfaction policy. if a customer is unhappy we will make all we can to make them happy. If a product we sell receives consistent bad reviews we simply take it off.

Who makes these guitars?

The guitars we sell are made by various factories in Asia and Europe under various brand names.

Why don't you advertise the brand names of the guitars?

For a combination of reasons:

1. Many of these guitars are made by the same factories but distributed under different brand names, so brand names mean very little for these products. Instead we conduct our own quality check for all the products we sell and stand behind the products with an unrivaled customer satisfaction policy.

2. We are a small business that tries to provide a service that is not available anywhere else. For this we conduct extensive research and provide a great deal of information about the products we sell that is not available anywhere else. We do not want this effort to be used by our competition.

3. Many of the products we sell are under distribution policy that does not allow online sales. We want to make these products available to those who do not have access to these products at their local stores.

Where can I get guidance and information about buying kids guitar?

First read our buyers guide and browse through our blog.
If you have specific questions you can call us at 866-322-1561.